Country Lane Psychiatry is committed to protecting the privacy and confidentiality of the individuals we serve. This Privacy Policy explains how we collect, use, protect, and disclose information submitted through our website, phone communications, text messaging, forms, and other practice-related communication channels.
Information We Collect
Country Lane Psychiatry may collect personal information that you voluntarily provide, including your name, phone number, email address, mailing address, date of birth, insurance information, appointment requests, and other information needed to respond to your inquiry or provide services.
We may also collect limited technical information through our website, such as browser type, device information, pages visited, and general usage data, to help maintain and improve the website.
How We Use Information
Country Lane Psychiatry may use your information to:
- Respond to inquiries and appointment requests
- Schedule, confirm, or update appointments
- Coordinate care and communicate about services
- Verify insurance or billing information
- Provide administrative support
- Improve website functionality and patient communication
- Comply with applicable legal, regulatory, and healthcare requirements
SMS/Text Message Privacy
When you provide your mobile phone number and consent to receive text messages from Country Lane Psychiatry, we may use your phone number to send appointment-related messages, scheduling updates, care coordination messages, account updates, and other practice-related communications.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. You may request assistance by replying HELP or by contacting Country Lane Psychiatry at (303) 301-1392.
SMS consent is not a condition of receiving services from Country Lane Psychiatry.
Country Lane Psychiatry does not sell, rent, or share mobile opt-in information or text message consent with third parties or affiliates for marketing or promotional purposes. No mobile opt-in or text message consent will be shared with third parties or affiliates.
Sharing of Information
Country Lane Psychiatry does not sell or rent personal information.
We may share information only as necessary to operate the practice, provide services, process billing, coordinate care, comply with legal obligations, or work with trusted service providers who support our operations. These service providers are expected to protect information appropriately and use it only for authorized purposes.
Mobile opt-in information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes.
Healthcare Privacy
Country Lane Psychiatry handles protected health information in accordance with applicable healthcare privacy laws and professional standards. Information related to care, treatment, billing, and healthcare operations is protected and used only as permitted or required by law.
This website Privacy Policy is intended to describe general privacy practices related to website and communication use. Additional healthcare privacy rights and obligations may apply under applicable law and patient documentation.
Data Security
Country Lane Psychiatry takes reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
No website, email, text message, or electronic communication system can be guaranteed to be completely secure. Please avoid submitting sensitive clinical or emergency information through unsecured website forms, email, or text message.
Your Choices
You may choose not to provide certain information, though this may limit our ability to respond to your inquiry or provide services.
You may opt out of SMS messages at any time by replying STOP.
You may contact Country Lane Psychiatry to update your contact information or ask questions about this Privacy Policy.
Links to Other Websites
Our website may contain links to third-party websites. Country Lane Psychiatry is not responsible for the privacy practices, content, or security of third-party websites.
Updates to This Privacy Policy
Country Lane Psychiatry may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our communication practices, please contact:
Country Lane Psychiatry
8791 Wolff Court, Suite 120
Westminster, CO 80031
Phone: (303) 301-1392
Effective Date: June 3, 2026